Comcast Xfinity Outage Map (2024)

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Comcast Xfinity users affected:

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• ABOLISH ICE (@illex100) reported 7 minutes ago

  Xfinity wifi sucks so bad. Literally have to sign in to xfinity hotspot while I'm at my house to get any wifi

• Michael Reyes (@GoodGuyMikeinDC) reported 12 minutes ago

  @Xfinity **** XFINITY!!!!! THEIR SERVICE IS TRASH!!! Got hung up on TWICE today trying to get my service fixed. TV signal is always spotty & I was bumped off my internet 3 TIMES this week!!! Internet is always lagging! WORST SERVICE EVER!!! I wish I could get another service provider!!!!

• Holly (@nightt_crawler) reported 14 minutes ago

  @comcastcares ARE YOU GONNA SLOW MY SERVICE DOWN???? I WANT TO HAVE MY INTERNET THAT IVE BEEN PAYING FOR WITHOUT HAVING DATA CAPS START 9 MONTHS INTO THE SERVICE

• Dave Munoz (@DaveMunoz01) reported 14 minutes ago

  You might have noticed that Comcast just applied Data Caps for service with huge overage fees. Internet Bandwidth *IS* the Utility, not *WHAT* you put on it. We don't ask who your calling when you use a POT's lin- i.e. "Calling your Bank will cost you more than calling Grandma".

• Puggy's #2 Frog (@2Puggy) reported 15 minutes ago

  Eastern PAMy Comcast internet keeps going in & out.First problem in over a year.🤔

• Rachal Brown (@rachal79) reported 19 minutes ago

  Cont.... has stayed in touch with me all week making sure my services are up and running. @Xfinity had my wires buried and the @comcastcares account still reached out today to make sure everything was good. Truly great service that went above and beyond!!!

• luxinpheonix (@LuxinPheonix) reported 21 minutes ago

  @Nefael_Yuna @TwitchSupport After multiple attempts, i finally got a non automated email response. They asked for info. I gave them info. Days letter and i never heard back. Its literally an open ticket. Comcast was rated worst customer service ever years in a row but at least they respond.

• The Wizard Of Raz (@ScottBROrazi) reported 28 minutes ago

  Thanks Xfinity for making me troubleshoot your modem 3 different times only to be told I need a new one and ONLY THEN to be told you’re sending a technician WHEN we JUST had the apartment rewiredI’ll stake a year of service on the fact that it’s not the wiring...

• Rachal Brown (@rachal79) reported 28 minutes ago

  I want to point out the service I received from @Xfinity Yes my services were out for 3 days but between the Tech who came out and the amazing customer support from the Twitter account I would never change my provider. The person on the other end of the @comcastcares .... cont.

• Ericaaa (@ericaataylorr) reported 34 minutes ago

  @Xfinity has the worst ******* customer service on the face of this planet. I will not ever be using their services again. Your Customer Service Specialists are unprofessional and not properly trained.

• Arlene Huth (@ArleneGrace93) reported 34 minutes ago

  Why is @comcast the WORST company to deal with?

• Pezell56x (@Pezell56xGaming) reported 35 minutes ago

  I've been having major Comcast equipment issues since Wednesday. Currently my laptop and PS4 are plugged into my modem.Laptop: 200+ mbpsPS4: 90 kbpsHOW does this even happen? I've never been so frustrated than I am since I got a new modem. It doesn't make ******* sense.

• Francis Cook (@FairLadyFran) reported 35 minutes ago

  @marymclaughli10 @comcastcares Thank you. I’ve tried customer support since November with zero luck. 😣

• Michael Reyes (@GoodGuyMikeinDC) reported 37 minutes ago

  @Xfinity XFINITY IS ******* GARBAGE!!!!!!!! They removed Cinemax and Starz from my package, then had the nerve to raise my prices!!! My son is always losing his connection on his Xbox. Having to pay XFINITY is like being ***** every month!!! #Verizon #cox #DIRECTV

• Mark Blewett (@AnakarisRex) reported 39 minutes agofromSpokane, Washington

  @comcastcares Been without service since 1/12. Instead of any meaningful information, your app states the outage will be fixed by a specific time then when that time passes without service being restored, it updates with a new time +8 hrs from the last. 😡🤬